Privacy Policy

1. Introduction

IsItWater ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service and website at isitwater.com.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Payment information (processed securely by Stripe)

API Usage Data

When you use our API, we collect:

• Latitude and longitude coordinates sent in API requests
• API request timestamps and response data
• API key usage statistics

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our API service
• Process payments and manage your account
• Send transactional emails (account confirmations, billing receipts)
• Monitor and analyze usage patterns to improve our service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our business (e.g., Stripe for payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us at [email protected].

8. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies.

9. Third-Party Services

Our service uses the following third-party services:

• Stripe: For payment processing. See Stripe's Privacy Policy.
• Postmark: For transactional email delivery. See Postmark's Privacy Policy.
• PostHog: For product and web analytics. See PostHog's Privacy Policy.
• OpenStreetMap: Map data. See OSM Foundation Privacy Policy.
• Protomaps: Map tile delivery. See Protomaps.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]